weebly analytics
About us

Customer testimonials

Thank you for such an excellent online shopping experience


Customer service is fantastic. If only other shopping websites could take a leaf out of your book, it would be online shopping heaven. I will surely be back again and again. Take a bow..




Gaik N from Ashfield, NSW (11 Nov '11)


CaseOn postage information


Newsletter

About us


We do one thing, and we do it well...cases!


We have lots of really cool cases to help protect your gadgets. We're obsessed with them. Call us fanatics, but we live and breathe cases.


We're local (in Sydney), because like you we hate waiting and waiting and waiting for stuff to arrive from some mysterious overseas location. All orders are shipped as soon as we can get them out (yeah we're that fast!) and we deliver to both Australia and New Zealand.

 

ABN: 93 989 330 366

 

 

Why buy from us?

 

        • Excellent customer service
        • Flat rate postage
        • Free returns
        • Genuine brand guarantee
        • 100% Aussie stock - no offshore warehouses

 

 

 

Address

 

Business: 26 Selborne St, Burwood, NSW 2134

 

Returns / Postal: PO Box 1079 Burwood North, NSW 2134

 

(NOTE: we do not offer pick-ups, we are an online business only)

 

 

 

Contact


Get in touch by sending us an email, we'll try to get back to you in just a couple of hours.

 

Were you happy with our service? Thrilled that your order was delivered so quickly? If so send us more testimonials by clicking here, we can't get enough of them!
Here's what some of our customers have had to say about us:
"This is the first time I'm buying from your site and I love the products. Great customer service though, keep up the good work !! More sites should be like yours."
Christelle from Mount Druitt, NSW
"I really appreciate your prompt answer, didn't expect one on Christmas day.  Kudos to your excellent customer service."
May from Merimbula, NSW
"Once again thank you for your incredible customer service. I really did not expect a reply on Christmas Day.
Rest assured I was already singing your praises as a great website, now I can add the brilliant Customer Service."
May from Merimbula, NSW
"Well you can't beat this. Ordered & paid 1/09/2011 1.00pm,
Delivered 2/09/2011 12.45 pm.
Australia Post cannot better this & that's only PO to Po your item went from you to tpt coy then to me. 
Many many thanks for the service. Suggest you post this for your advertising."
Michael from Semaphore South, SA
"Outstanding, friendly customer service and very prompt delivery. I would not hesitate to recommend this service to anyone. I will be back for sure."
Lisa from Greenlane, Auckland
"Just thought I'd send you a quick feedback on your service. I hardly ever give feedbacks on my online purchases, but I was certainly impressed with your quick and courteous email responses and ultra fast delivery!
Keep me on file as I will most certainly be purchasing from you again in the future!"
Steve from Macquarie, NSW
"I was so happy with your service from a week ago ;-)"
Thuy from Russell Lea, NSW
"Just a quick email to thank you for the prompt delivery of my order which I received yesterday."
Lynne from Panania, NSW
"Thank you, i have never had as good of service in online ordering."
Riley from Lutwyche, QLD
"I appreciate the great service you have provided and will be recommending CaseOn to friends."
Gabrielle from Vaucluse, NSW
"I received your parcel yesterday! Thank you so much. I am very pleased with the high quality of your products and your excellent service. I'm not very good at putting screen protectors on and unfortunately have a few bubbles on the screen that I'll live with."
Hayley from Ballarat, VIC

 

Customer testimonials

 

Were you happy with our service? Thrilled that your order was delivered so quickly? If so send us more testimonials by clicking here, we can't get enough of them!

 

Here's what some of our customers have had to say about us:

 

Wow! I have never had delivery that fast to Tasmania!

ordered over the weekend and at my door on the Tuesday morning.

I am about to order something else.

Thank you

 

Loris C from Prospect Vale (12 Feb '14)



You guys never fail to impress

You guys never fail to please 

Excellent service and super fast speed of delivery on yet another excellent product. 

I'll be back again and again and again. 

Thanks Caseon. 

 

Vanessa M from Woodend (03 Feb '14)



Unbelievably quick shipping time! What? Like how about three days to outback QLD? Unheard of!


Definitely a return customer!

 

Charles D from Winton (28 Jan '14)



Thank you this has to be the fastest delivery I have ever experienced. Very happy

 

Julie T from Hamilton (24 Oct '13)



Fabulous customer service and record fast delivery…I will certainly let others know about your online store!

 

Janine B from Launceston (9 Mar '13)

 

 

I received the case and the refund today. I really am so appreciative of your customer service. It is some if the best I have received.


Nicole B from Armadale, VIC (26 Feb '13)



Can't be more happy for the fastest online shop servicing Perth. Already recommended to friends!

 

Afif H from Perth, WA (7 Feb '13)

 

 

Finally success! Thank you so much for going the extra mile. The problem here is that my flat is under a house and it seems that your couriers only attempted delivery to the house upstairs. I have experienced this problem before, although you would think that the big '2' above the door at the house and the fact that the address on the package is '1/86' might give them a hint! But picking it up from the PO worked. Today I can't log into my account here so thought at least this would get to you.


Aliyah L from Lane Cove, NSW (2 Feb '13)



First time I have ever written an online testimonial & felt I had to let others know how amazing you all are! Received Speck i guy in 2 days - my daughter loves it!! Thanks.

 

Jason M from Torrensville, SA (14 Jan '13)


 

Can't believe how fast you delivered my cases. Ordered 10:20am received by 9am the next day. Awesome!

 

Susan P from Wavell Heights, QLD (22 Nov '12)

 

 

With in 14hours of me placing my order I had received my case! Wishing more online stores where so quick

 

Sean P from Mapleton, QLD (21 Sep '12)

 

 

Seriously the fastest shipping ever to perth for any Australian online business. Kudos to CaseOn. Will definitely recommend to all.

 

David C from Mount Hawthorn, WA (18 Sep '12)

 

 

thank you for your reply. You sell very good quality products, not to mention how fantastic they look. Many people are becoming more discerning and sophisticated now and willing to pay for looks and quality. Best of all, it's local and readily available. Being a seasoned online shopper, your website is the best thing, and customer service next to none. Believe me when I say the appreciation is mutual between customers and an excellent online store, such as yours

 

Gaik N from Ashfield, NSW (18 Sep '12)

 

 

Just wanted to say thanks to the CaseOn team for their exceptional customer service.


The product I purchased was defective, and a replacement was shipped out quickly. Keep up the fantastic work you do and the excellent customer service.

 

Meng S from Glen Waverley, VIC (7 Jun '12)

 

 

Thanks for the fast delivery of my products. Fabulous range. Great delivery service and generous returns policy. 

 

I'll be back again.


Jenn A from Canning Bridge, NSW (26 Apr '12)

 

 

Ordered the Pure Gear PX 360. And it's fantastic. Dealing with you guys was great and the service brilliant. Many thanks

 

Layne R from Mount Lawley, QLD (26 Mar '12)

 

 

I was so happy with your service from a week ago ;-)

 

Thuy L from Russell Lea, NSW (8 Dec '11)

 

 

Pretty impressive!  Less than 24 hours from go (being ordered) to whoa (in my grubby hands).  Wish other suppliers could emulate u


Many thanx

 

Richard B from Cannington, WA (16 Nov '11)

 

 

Thank you for such an excellent online shopping experience

Customer service is fantastic. If only other shopping websites could take a leaf out of your book, it would be online shopping heaven. I will surely be back again and again. Take a bow..

 

Gaik N from Ashfield, NSW (11 Nov '11)

 

 

I received your parcel yesterday! Thank you so much. I am very pleased with the high quality of your products and your excellent service. I'm not very good at putting screen protectors on and unfortunately have a few bubbles on the screen that I'll live with.

 

Hayley F from Ballarat, VIC (11 Oct '11)

 

 

Well you can't beat this. Ordered & paid 1/09/2011 1.00pm,
Delivered 2/09/2011 12.45 pm.
Australia Post cannot better this & that's only PO to Po your item went from you to tpt coy then to me. 
Many many thanks for the service. Suggest you post this for your advertising.

 

Michael F from Semaphore South, SA (02 Sep '11)

 

 

Just thought I'd send you a quick feedback on your service. I hardly ever give feedbacks on my online purchases, but I was certainly impressed with your quick and courteous email responses and ultra fast delivery!
Keep me on file as I will most certainly be purchasing from you again in the future!

 

Steve P from Macquarie, NSW (15 Aug '11)

 

 

Outstanding, friendly customer service and very prompt delivery. I would not hesitate to recommend this service to anyone. I will be back for sure.

 

Lisa H from Greenlane, Auckland (15 Aug '11)

 

 

I appreciate the great service you have provided and will be recommending CaseOn to friends.

 

Gabrielle K from Vaucluse, NSW (24 Jun '11)

 

 

Just a quick email to thank you for the prompt delivery of my order which I received yesterday.

 

Lynne B from Panania, NSW (7 Jun '11)

 

 

I have recently been saying 'I don't know how many Australian businesses survive these days with poor service and poor communication.'

But,

 I am in awe of your service and communication.

 You promptly respond to e-mail.

 I received the case in less than 24 hrs!

 This is awesome. I will certainly recommend you.

 

Julie S from Wynnum, QLD (18 Jan '11)

 


I just wanted to let you know that I just received my order and say what a positive experience it was dealing with your business.

 You provided excellent customer service concerning the address mix up and exceeded my expectations with delivery.

 Rock on…

 

Warwick J from Oakleigh, VIC (16 Jan '11)

 

 

Thank you, i have never had as good of service in online ordering.

 

Riley C from Lutwyche, QLD (13 Jan '11)

 

 

I really appreciate your prompt answer, didn't expect one on Christmas day.  Kudos to your excellent customer service.

 

May T from Merimbula, NSW (25 Dec '10)

 

 

Once again thank you for your incredible customer service. I really did not expect a reply on Christmas Day.

Rest assured I was already singing your praises as a great website, now I can add the brilliant Customer Service.

 

May T from Merimbula, NSW (25 Dec '10)

 

 

This is the first time I'm buying from your site and I love the products. Great customer service though, keep up the good work !! More sites should be like yours.

 

Christelle K from Mount Druitt, NSW (24 Sep '10)